Privacy Policy

What we collect

From senders: your email address, your company or personal name, and the documents you publish.

From signers: the full legal name entered, the drawn signature image, the date and time of signing, the consent confirmation, an optional email address, and, where the signer is a minor, the parent or guardian's name, signature and optional email address.

Who can see it

A signed document is visible only to the account that published it. Other Privio accounts cannot see your documents or your signed records, and we do not sell, rent or share them with advertisers.

We use trusted infrastructure providers to host the database and to process payments. They act on our instructions and only to run the service.

Why we keep it

Signed records are kept so that both the sender and the signer have evidence of what was agreed and when. Account data is kept to operate your account and manage billing.

How long we keep it

Signed records stay in the publishing account's vault until that account deletes them or closes the account. Deletion is permanent and cannot be reversed.

Your choices

Senders can delete any document or signed record from the vault at any time, and can export signed agreements as PDF.

Signers who want a copy of, or the removal of, their signed record should contact the organisation that asked them to sign, since that organisation controls the record.

Security

Data is transmitted over encrypted connections and stored with access rules that restrict each record to its owning account. No system is perfectly secure, so we also encourage you to keep your own copies of anything critical.